Features & Benefits
- Listen and speak more effectively
- Use empathy to engage people
- Avoid conversational disasters
- Successfully communicate your point of view
- Defuse confrontations and generate cooperation
- Be in control of the situation
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- Verbal Judo: The Gentle Art of Persuasion, Up...
Item #:
1609176
Verbal Judo: The Gentle Art of Persuasion, Updated Edition
Item #:
1609176
SBD 158
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter
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What Stands Out
Effective Communication
Teaches techniques to defuse conflicts through persuasive language, enhancing interpersonal skills in both personal and professional settings.
Practical Strategies
Provides clear, actionable tips that readers can immediately apply to improve their persuasive communication in everyday situations.
Updated Content
Includes modern examples and scenarios, making the lessons relevant and applicable to today's challenges in communication.
Product Details
- Teaches how to be better prepared in verbal encounters using Verbal Judo.
- Provides strategies for effective listening, speaking, and empathy to engage people.
- Offers insights to avoid common conversational disasters and successfully communicate viewpoints.
- Presents methods to defuse confrontations and generate cooperation in various relationships.
- Includes a fresh cover, a foreword on the legacy of the author, and a never-before-published final chapter.
| Publisher | William Morrow Paperbacks |
| Publication date | December 17, 2013 |
| Edition | Updated |
| Language | English |
| Print length | 224 pages |
| ISBN-10 | 0062107704 |
| ISBN-13 | 978-0062107701 |
| Item Weight | 6.2 ounces (175.77 grams) |
| Dimensions | 0.6 x 5.2 x 7.9 inches (1.5 x 13.2 x 20.1 cm) |
Who Should Buy?
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Law Enforcement Officers
Police and security personnel can utilize verbal judo techniques to de-escalate confrontations and communicate effectively.
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Customer Service Representatives
Service agents can enhance their skills in managing difficult interactions and resolving customer complaints through persuasive language.
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Educators and Trainers
Teachers can adopt these strategies to foster a positive classroom environment and improve student engagement through effective dialogue.
-
Legal Professionals
Lawyers may require more formal and structured communication techniques, which verbal judo may not fully provide.
Product Description
Verbal Judo: The Gentle Art of Persuasion, Updated Edition
Have any Query? Chat with us
Customer Questions & Answers
-
Question:
What is the main focus of 'Verbal Judo: The Gentle Art of Persuasion'?
Answer: 'Verbal Judo' centers around effective communication techniques aimed at de-escalating conflict and persuading others through empathetic dialogue. Written by George J. Thompson, this book teaches the art of navigating conversations, employing tactical communication strategies that allow individuals to handle confrontations smoothly. For instance, applying these techniques in a heated workplace discussion could lead to a more productive outcome, fostering a collaborative atmosphere instead of one filled with tension. -
Question:
Who is the author of 'Verbal Judo' and what is his background?
Answer: George J. Thompson, the author of 'Verbal Judo,' has a rich background in law enforcement and communication training. His extensive work with police departments and educational institutions led him to develop practical communication strategies that are suitable for various scenarios, both in professional and personal life. This expertise reinforces the book's credibility and equips readers with the tools to navigate everyday conversations effectively, such as when diffusing customer complaints in a retail setting. -
Question:
How can 'Verbal Judo' benefit professionals in high-stress environments?
Answer: 'Verbal Judo' offers professionals in high-stress fields, such as law enforcement, healthcare, and customer service, a framework to manage difficult situations constructively. Understanding techniques like active listening and assertive communication can significantly reduce tension and prevent escalations. For instance, a hospital staff member can apply these principles to calm a distressed patient or family member, ultimately leading to better outcomes and more positive interactions. -
Question:
Is 'Verbal Judo' applicable in everyday conversations?
Answer: Absolutely! The principles of 'Verbal Judo' can enhance everyday conversations by promoting positivity and understanding. Readers learn how to choose their words mindfully, ensuring that they convey respect even in disagreement. Whether negotiating a household task with a family member or discussing project details with a colleague, applying these verbal strategies can foster collaboration and strengthen relationships, making interactions more effective. -
Question:
What techniques are taught in 'Verbal Judo'?
Answer: 'Verbal Judo' teaches several vital techniques, including the importance of active listening, encouraging cooperation, and using intentional language to shape a conversation. By focusing on the needs and feelings of others, readers create an atmosphere of respect and empathy. Implementing these methods can be particularly effective in conflict resolution, such as when a manager addresses employee disputes, leading to a more harmonious workplace environment. -
Question:
Can 'Verbal Judo' be used in negotiations?
Answer: 'Verbal Judo' equips readers with essential skills for effective negotiation. The book emphasizes the significance of understanding each party's perspective and finding common ground, which can lead to better outcomes for all involved. In situations like contract discussions or business deals, these techniques help parties to navigate complex conversations while maintaining a focus on mutual gain, ultimately enhancing the chances of success. -
Question:
What are the key benefits of the updated edition of 'Verbal Judo'?
Answer: The updated edition of 'Verbal Judo' includes modern examples and enhanced techniques to address today’s communication challenges. With insights from current events and contemporary scenarios, readers can relate more closely to the material. Whether addressing conflict in a digital workspace or improving remote team interactions, these new additions make the principles more relevant and applicable, ensuring readers are better prepared for modern conversations. -
Question:
Is 'Verbal Judo' suitable for individuals of all ages?
Answer: 'Verbal Judo' is beneficial for individuals across various age groups and professions, as the fundamental skills of communication are universally applicable. The strategies taught are not only for professional scenarios but also for personal interactions, making it a valuable resource for students, parents, and anyone wanting to improve their communication. For example, teenagers can use these techniques to effectively express themselves in both school and social settings. -
Question:
How does 'Verbal Judo' address language barriers?
Answer: 'Verbal Judo' acknowledges the importance of language and context in effective communication. It teaches readers to be mindful of their word choices and tone, which is crucial when addressing individuals from diverse backgrounds or languages. By employing strategies such as clarity and patient listening, readers can ensure meaningful interactions even in challenging language situations, fostering an environment of understanding and respect. -
Question:
Where can I buy 'Verbal Judo: The Gentle Art of Persuasion, Updated Edition'?
Answer: You can purchase 'Verbal Judo: The Gentle Art of Persuasion, Updated Edition' from Ubuy in Solomon Islands. Ubuy offers a convenient shopping experience with a wide selection of books, ensuring you can easily find this title and have it delivered to your location. Whether you are looking for self-improvement resources or tools for better communication, Ubuy's platform makes it accessible to enhance your skills.
Authorship Editorial Review
The book "Crucial Conversations: Tools for Talking When Stakes Are High" is an insightful read that offers effective ways to communicate during difficult or uncomfortable conversations. It is a great resource for anyone looking to improve their communication skills, especially those in the customer service industry. The author writes in an engaging tone, making it an easy read. However, daily practice is required to truly be effective at applying the knowledge shared in the book. Overall, it is an excellent resource for conflict resolution.
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Pros
- Offers effective ways to communicate during difficult conversations
- Written in an engaging tone
Cons
- Requires daily practice
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